Smile Connections

Frequently Asked Questions (FAQs): Emergency Dentistry

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Emergency Dentistry

During the COVID-19 pandemic, we are following the instruction of the Australian Dental Association and Government health advisory bodies.  Rest assured, that we take your health and well-being and that of your family and our staff very seriously indeed.  Australian dental infection control protocols are very strict and we are proud to say that all of our staff do their bit to ensure that they are adhered to in our practice.  We have implemented some additional measures to ensure our clinic is as safe and clean as possible, this includes screening of patients before they enter the clinic, hydrogen peroxide based pre-procedural mouth rinses, additional environmental cleaning, particularly in the reception area and commonly touched surfaces and "social distancing" measures.  


If you have a facial swelling or are in pain, then you are having a dental emergency. Call us so that we can examine you, diagnose the problem, and create a treatment plan. Other signs that indicate the need for an emergency appointment include:

A pimple-like lesion on your gum
A broken or cracked tooth
A foreign object lodged between your teeth
Swelling in the gum
A broken or lost dental restoration such as a filling or a crown


The short answer is YES!  We all know how important it is to maintain good oral health, and depending on what you need, this can sometimes be expensive.  We are very pleased to offer interest free payment plans with minimal fees through MySmilePlan, or payment of your treatment in 4 installments with Afterpay.  Please call us on 9499 1130 and we will happily talk you through all of the payment options on offer!

Not finding what you need?
Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.
COVID-19 UPDATE: From Friday 6th August 2020 the provision of dental treatment has been limited to URGENT care only.  We only a phone call away (even if we are not at the practice) and can advise you if your concern can wait until it's safer or if we need to see you now. At ALL times, we take infection control very seriously.  Our additional precautions, on top of our usual high standards are aimed at minimising the risk of infection for you, your family and our staff.  Rest assured that we continue to provide you with great care in a clean and safe environment.